Customer Survey

 

Name: Address:

 

   City: State: Zip: 

 

1. Do you own or rent your current house?Own Rent

 

2. Have you ever had to replace your furnace? Yes No

 

3. Do you have a heat pump? Yes No. If no, skip to #4.

If yes, when was it installed? 1-5 years 6-10 years 11+

 

What factors helped you decide to purchase your heat pump?

(Check the ones that apply)


Heating Contractor

Rebate

Relatives/Friends

Commercial/Advertisement
Energy Savings

Price

Did not purchase/already installed

Comfort

 

Has your heat pump met your expectations? Yes No
Please explain

 

4. Do you have a natural gas furnace? Yes No

If yes, what factors helped you decide to purchase your natural gas furnace?

(Check the ones that apply)


Heating Contractor

Rebate

Relatives/Friends

Commercial/Advertisement
Energy Savings

Price

Did not purchase/already installed

Comfort

 

5. Has your natural gas furnace met your expectations? Yes No
Please explain

 

6. Do you have a natural gas dryer? Yes No

 

If yes, what factors helped you decide to purchase your natural gas dryer?

(Check the ones that apply)


Contractor/Builder

Rebate

Relatives/Friends

Commercial/Advertisement
Energy Savings

Price

Did not purchase/already installed


 

7. Do you have a natural gas stove/cooktop? Yes No

 

If yes, what factors helped you decide to purchase your natural gas stove/cooktop?

(Check the ones that apply)


Contractor/Builder

Rebate

Relatives/Friends

Commercial/Advertisement
Energy Savings

Price

Did not purchase/already installed


8. From what you've seen on T.V., read in newsprint or heard on radio, if you needed to purchase a new furnace today, what would you choose?

 

Natural gas

Natural gas with heat pump
Electric

Electric with heat pump

 


Thank you for filling out the questionnaire.


Since 1920 we have provided the most economical and clean energy source for the environment and reduced green house gas emissions. If you'd like to reduce your carbon footprint choose a natural gas furnace and appliances for your home.


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Customer Survey

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